Allure Scents Privacy Policy

At Allure Scents, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website and make purchases.

1. Information We Collect

Personal Data:

  • Account Information: When you create an account, we collect your name, email address, and password.
  • Order Information: When you place an order, we collect your billing and shipping addresses, phone number, and payment details.

Payment Information:

  • We collect payment information, such as credit card numbers and billing addresses, to process your transactions securely.

Cookies and Tracking Technologies:

  • We use cookies and similar tracking technologies to enhance your browsing experience and gather information about your interactions with our website.

2. How We Use Your Information

Order Processing:

  • To process and fulfill your orders, including sending order confirmations, processing payments, and delivering products.

Customer Service:

  • To provide customer support, respond to inquiries, and resolve any issues related to your orders or account.

Personalization:

  • To personalize your shopping experience, including recommending products and displaying customized content.

Marketing and Promotions:

  • To send you promotional emails and newsletters if you have opted in to receive them. You can opt out of these communications at any time.

Website Improvement:

  • To analyze website usage and improve our website’s functionality and content.

3. How We Protect Your Information

Data Security:

  • We implement various security measures to protect your personal information. These include secure socket layer (SSL) encryption for data transmission, secure payment gateways, and access controls.

Payment Security:

  • We use trusted third-party payment processors to handle payment transactions securely. Your payment information is encrypted and processed directly by these providers, and we do not store your complete credit card details on our servers.

Access Controls:

  • Only authorized personnel have access to your personal data, and they are required to keep this information confidential.

4. Sharing Your Information

Third-Party Service Providers:

  • We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing customer service. These providers are required to protect your information and use it only for the purposes specified by us.

Legal Requirements:

  • We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers:

  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Cookies:

  • Cookies are small data files that are placed on your device when you visit our website. They help us remember your preferences, understand how you use our website, and provide a better user experience.

Types of Cookies:

  • Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems.
  • Performance Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization.
  • Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.

Managing Cookies:

  • You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.

6. Your Rights

Access and Update Information:

  • You have the right to access and update your personal information by logging into your account or contacting us directly.

Opt-Out:

  • You can opt out of receiving marketing emails by following the unsubscribe instructions included in these emails or by contacting us.

Data Deletion:

  • You can request the deletion of your personal data by contacting us. Please note that we may need to retain certain information for legal or administrative purposes.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date May 2024.